The BL-11+P training lead for JPL Telecom QD headsets is a “Y” shape cable with three (3) sections:
1. “Trainer/supervisor” section
2. “Trainee/agent’s” section
3. Connects to a QD bottom lead that is connected to a desk phone or computer. You can find out what bottom lead you will need for your phone system using our compatibility tool.
Once the training cable is connected to the phone via an additional bottom lead there are now the “trainer/supervisor” and “trainee/agent’s” sections open and waiting for headsets to be connected. All PLX QD headsets are compatible with these sections.
Once all sections are connected you will now be ready to start training.
The cable’s “trainer” section features a rocker switch that can mute the microphone. This provides the trainer with the ability to manage who is speaking during the call. When the switch is set to the full circle, the trainer can speak while the trainee is muted.
However, if the switch is flipped to the half circle, the trainee can speak while the trainer is muted. The speaker’s audio output remains active throughout the call, allowing both the trainer and trainee to hear what’s being said.
