Discover Adapt 20 Wireless Headset

The Discover Adapt 20 is designed to be used with desktop and laptop computers as well as mobile devices.

It operates using Bluetooth version 5.0 which is one of the newer releases of Bluetooth so you’ll have many of the most up to date features available.

 

The Adapt 20 also comes with a USB adapter, and converter for a better wireless experience. So whichever type of USB port you use (USB-A, or USB-C), you’ll be ready to go right from the start without the need to buy an adapter.

Having a USB adapter included gives you many advantages over Bluetooth headsets that don't come with one.  Some of the advantages include:

A more stable wireless connection

Better audio quality

Longer wireless range

Remote call answering with compatible UC platforms

So whether you use a desktop computer, laptop, or smartphone or tablet, the Adapt 20 will keep you connected.

One of the most unique features that helps the Discover Adapt 20 to stand out in the crowd is its ability to switch between a single, and double ear wearing style.  This versatility isn't something you'll find with other headsets.

If you purchase a mono version, and later on you discover the noise level in your work environment has become louder, you can purchase an inexpensive dual ear headband, and convert your single ear headset to a double ear. You won’t find any other headset with this versatility, and you'll save money too.

Also, if you purchased a double ear Adapt 20, and you’d like to hear more of your surroundings, just purchase the single ear headband, and use it to replace the double ear. This only takes a moment, and it gives you unprecedented flexibility. 

Another way that this feature is useful is when you redeploy headsets. One person might prefer a double ear headset, where others might like a single ear model. So rather than having to stock different configurations of headsets, or conduct polls to find out what wearing style everyone prefers, you can instead, just exchange headbands.

 

One of the first things you’ll notice about the Discover Adapt 20 is how light and comfortable it is. Most headsets weigh about 6 ounces, but the Adapt 20 weighs just 3.4 ounces making it one of the lightest headsets available. And if you’re someone who wears a headset all day, you’ll appreciate that, because when it comes to headsets, and long term wearing, lighter is always better.

Aside from being lightweight, there are a few other things that help to make this a highly comfortable headset.

• Super soft 65mm ear cushions that are extremely comfortable which helps you to have a softer, more comfortable wearing experience.
• A headband that’s adjustable so you can find the fit that’s right for you. You can even bend the headband inwards, or outwards in order to find the right amount of tension to hold the headset on, but without feeling an excessive amount of clamping force.
• A padded headband that’s designed for comfort
• Ear speakers that pivot and rotate so the headset conforms to the shape and angle of your ears, rather than you having to adapt to a non-adjustable headset.

When you add this all up, you come away with a lighter, more comfortable headset for all day use.

 

We all want a headset to be comfortable, but it needs to sound good too. Whenever you're on important voice or video calls, you have to sound professional.

The Discover Adapt 20 gives you the kind of professional sound you need, and expect from your headset.

It comes with a great sounding microphone that allows your callers to hear you loud and clear, but it also reduces your background noise. That means you'll be heard clearly, and your callers won't get distracted by the sounds going on around you.

If you work from home, have noisy coworkers in the office, or the coffee shop noise picks up, no worries because the Adapt 20 noise canceling microphone will keep noise off your calls.

 

The boom on the Adapt 20 can be bent which allows it to be placed in the optimum position for the best sound quality.  If the microphone is too close, you can sound distorted, and if it's too far away, you may cut in, and out, or just sound too distant. So having a mic boom that's bendable is good because it allows you to place the microphone where you can be heard best.

You can also place the microphone on the right, or left side of your face. Believe it or not, people have their own preference about this, so having the ability to place it on either side gives you flexibility. Surprisingly, a lot of headsets limit the microphone placement to one side only.

 

The Discover Adapt 20 will give you up to 100 feet of wireless range. This is pretty standard across all brands of Bluetooth headsets. The amount of range you’ll get will depend on the amount of obstructions you have in your work environment. More obstructions means less wireless range as they weaken the signal.

You’ll be able to step away from your desk, grab a cup of coffee, speak with a colleague or anything else while still being on your call. That helps you to get more done, while having the flexibility to do other things when on calls.

The battery in the Discover Adapt 20 is designed to give you:

• Up to 20 hours of talk time
• 96 hours of standby time
• And, a full recharge takes only 60-90 minutes.

Realizing that most of us don’t spend a full workday on calls means you may only need to recharge the Adapt 20 battery once every 4-5 days. So if you leave work at the end of the day and don’t recharge the headset, you won’t have to worry about coming to work the next day facing a dead battery. 

The bottom line is you’ll have plenty of battery power.

You can use the Discover Adapt 20 with the popular UC applications such as:

• Avaya
• Cisco
• Microsoft
• Mitel
• Zoom
• Alcatel-Lucent
• Amazon Chime
• Atos Unify
• Google
• Fuze
• Dialpad
• Ring Central
• Goto
• And more

Wireless headset warranties are typically 1 or 2 years, depending on the make and model. But, with the Discover Adapt 20, you get more.

• More warranty coverage
• More convenience
• More comfort
• More versatility with single or double ear exchange
• You get more, but you don't pay more

And what makes this longer warranty even better is that we don't run you through hoops to get a warranty issue taken care of. Warranties are handled in house, and our process is simple which makes getting things done quick and easy.  And what's not to like about that?

 

If you're looking for a budget friendly wireless headset for all your voice and video calls, the Discover Adapt 20 is a solid choice.  

You won't break the bank, but you will get a solid value.

 

Q: Does the Discover Adapt 20 reduce background noise?

A: Yes. The Discover Adapt 20 comes with a professional grade noise canceling microphone.

Q: Can you get a single ear, or double ear spare headband?

A:  Yes. You can order either a mono, or duo headset, and get a spare headband of  either type which allows you to switch between a single ear, or double ear wearing style.

Q:  How much talk time does the Adapt 20 give you?

A: 20 hours.

Q: How long does it take to recharge the battery?

A: 60-90 minutes for a full charge

Q: How much does the headset weigh?

A: 3.5 ounces which makes it light enough to wear comfortably all day.

Q: Can you place the microphone on the right or left side?

A: Yes. It can be placed on either the right, or left sides. This is something not all Bluetooth headsets offer. You get to choose which side to locate the microphone.

Q: What makes the Discover Adapt headset a better value compared to other wireless Bluetooth headsets?

A: First, you get a unique interchangeable design that allows you to switch between a single ear, and double ear wearing style. Secondly, you get a warranty that's much longer than other headsets for longer peace of mind. You get a solid sounding microphone that removes background noise, and comfort for all day wearing. Finally, you will pay less which saves you money.

Q: Is it easy to interchange the single, and double ear headbands?

A: Yes. It only takes a moment. Snap one off, and snap on the other, and you're good to go.

Q: Is the Discover Adapt 20 comfortable?

A: Yes. It weighs only 3.5 ounces which makes it among the lightest headsets available. It has very soft ear cushions, an adjustable headband that can be sized for your needs, a headband that's padded that allows you to increase or decrease the tightness, and ear speakers that pivot to conform to your specific shape and angle of ear.

Q: Can I use any USB adapter with the Discover Adapt 20?

A: No. The USB adapter that comes with the Adapt 20 is pre-paired to the headset. It's  designed to be used specifically with the Adapt 20, and other USB adapters won't work.

Q: How much wireless range do you get with the Discover Adapt 20?

A: The Adapt 20 is designed to give you up to 100 feet of wireless range. The range you get will depend on your environment, and how many obstructions stand between you, and your computer or mobile device. More obstructions weaken the signal, which in turn shortens your wireless range.

Q: Can you use the Discover Adapt 20 with a Windows or Mac?

A: Both. The  Adapt 20 is compatible with both operating systems.

Q: Does the Discover Adapt 20 come with both single and dual speaker headbands?

A: No. You must select the model desired, like a single or dual speaker headset.  You then have the option to purchase a separate headband of either type.

Q: What version of Bluetooth does the Adapt 20 use?

A: Bluetooth version 5.0

Q: How do you recharge the battery in the Discover Adapt 20?

A: You have two options. First, you can recharge the headset using the included USB cable, or you can recharge the battery through the optional charging stand.

Q: What is the warranty that comes with the Discover Adapt 20?

A: 3 years. Wireless headsets generally come with a 1-year, or 2-year warranty. But, the Adapt 20 gives you a longer warranty for longer peace of mind. 

Q: I use Microsoft Teams. Can I use the Discover Adapt 20 with this?

A: Yes. The Adapt 20 is compatible with all the leading UC platforms.

Q: What's the main difference between the Discover Adapt 20, and Adapt 30?

A: The biggest differences are the Adapt 30 is a DECT headset, where the Adapt 20 is a Bluetooth wireless headset. The Adapt 30 gives you up to 350 feet of wireless range compared to up to 100 feet with the Adapt 20. And, the Adapt 30 works with deskphones where the Adapt 20 isn't  designed for that use.