JPL Tele, Agent 50: The Ideal Replacement for the Poly TriStar H81N and StarSet H31N CD

As many contact centres and office professionals have discovered, finding a reliable replacement for the discontinued Poly (formerly Plantronics) TriStar H81N and StarSet H31N CD headsets can be a challenge. Fortunately, the Agent 50 has emerged as an excellent alternative, delivering exceptional comfort, professional-grade audio quality, and compatibility with existing quick disconnect headset systems.

A Modern Solution for Contact Centre Professionals

The Agent 50 is a lightweight, professional ear hook headset designed specifically for users who prefer a discreet, single-ear wearing style. Whether you're working in a busy contact centre, reception desk, help desk, or customer service environment, the Agent 50 provides the comfort and performance needed for all-day communication.

Featuring a PLX Quick Disconnect (QD) connector, the headset easily integrates with many existing desk phone and amplifier setups, making it an ideal upgrade path for organizations currently using discontinued Poly headset models.

Superior Noise-Cancelling Performance

One of the standout features of the Agent 50 is its Surround Shield™ electret condenser microphone. This advanced noise-cancelling technology helps filter out background conversations and office noise, ensuring your voice remains clear and professional even in busy work environments.

For agents handling customer calls throughout the day, clear communication is essential. The Agent 50 helps reduce misunderstandings and improves the overall caller experience.

JPL Tele - Agent 50 Earhook Headset

Designed for Comfort

Comfort is often overlooked when selecting a headset, but it becomes critical when worn for extended periods.

The Agent 50 is engineered with user comfort in mind:

• Lightweight ear hook design

• Wearable on either the left or right ear

• Flexible microphone boom for precise positioning

• Multiple gel ear cushion sizes included for a customized fit

• Soft rubber ear hook sleeve for added comfort and stability

  
  

These features allow users to tailor the fit to their individual preferences, reducing fatigue during long shifts.

Easy Replacement for Poly TriStar H81N and StarSet H31N CD

Organizations that relied on the Poly TriStar H81N or StarSet H31N CD will appreciate how seamlessly the Agent 50 fills the gap left by these discontinued products.

Benefits include:

• Comparable lightweight ear hook design

• Professional noise-cancelling microphone

• Quick Disconnect connectivity

• Enhanced comfort options

• Competitive pricing

• Backed by a 2-year manufacturer warranty

  
  

For businesses looking to maintain consistency across their communication equipment while controlling costs, the Agent 50 represents an excellent long-term solution.

What's Included?

Every Agent 50 headset includes:

• Tele-Agent 50 headset

• Clothing clip

• Small, medium, and large gel ear cushions

• Soft rubber ear hook sleeve

• Quick Start Guide

  
  

Everything needed to achieve a comfortable and secure fit is included right out of the box.

Backed by a 2-Year Warranty

JPL stands behind the quality and durability of the Agent 50 with a comprehensive 2-year warranty, providing peace of mind for both individual users and IT purchasing teams.

Available Now For Pre-Order at Headsets4Business

If you're searching for a replacement for your discontinued Poly TriStar H81N or StarSet H31N CD headset, the Agent 50 offers the ideal combination of comfort, performance, and value.

At Headsets4Business, we specialize in helping businesses find the right communication solutions for their workplace. Our team can assist with compatibility questions, deployment recommendations, and volume purchasing requirements.

Contact Headsets4Business today to learn more about the Agent 50 or to request a quote for your organization.