Product overview

Unleash your call center productivity with the EncorePro 500 Series headsets for easy connects from home or the office.

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Voice tube design

Our voice tube microphone design ensures clear voice delivery without distraction. The detachable voice tube is both clear and easy to clean or replace.

Expanded compatibility

Walk away from your desk with a click thanks to Poly Quick Disconnect (QD) technology that works with any Poly QD adapter.

Optimized for communications platforms

An IT manager's dream, this headset was created for communication and is optimized and certified to work with top virtual meeting providers.

Acoustic hearing protection

SoundGuard is the acoustic limiting technology that is present in all communications headsets from Poly that protects against Acoustic Shock by limiting sounds to below 118dBA.

Please note: This headset has a Quick Disconnect cable and therefore requires a QD Cable/USB Cable  to go between the headset and the telephone or PC.   If your phone does not have a dedicated headset port, please call us at 1-877-358-3635 for assistance.

Optional Accessories :

Poly 3-Year Poly+ Extended Service Plan for EncorePro Headset Series (part no: PENCORP312)